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Swissotel Chicago
323 E Wacker Dr, Chicago, IL 60601 US
near Exit 51b on I-94 (~1.4mi)
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Reservations: +1-800-219-2797
4.5 Star Property Near Chicago Riverwalk
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Select My Room
Very Good
4.0/5
Based on 2734 guest reviews
- Vegetarian breakfast available
- Breakfast available (surcharge)
- Fitness facilities
- Free newspapers in lobby
- 24-hour fitness facilities
- Billiards or pool table
- Smoke-free property
Select Your Room:
04/19/2024 - 04/20/2024
Searching all hotel inventory networks
2 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of Swissotel Chicago
Below are the verified reviews from guests that we have booked recently: "A great place to stay!"
Overall Score5.0/ 5
Always clean, always courteous, always helpful. A great place to stay.
Joseph H. (Individual traveler, booked 1 room), from 
06-Mar-2023 Verified Review, stayed from Wed Feb 22 to Sun Feb 26 2023 at a $184.47 average nightly rate. 
"Spectacular Hotel!"
Overall Score5.0/ 5
Spectacular hotel!
Terry T. (Individual traveler, booked 1 room), from
06-Mar-2023 Verified Review, stayed from Fri Mar 03 to Sat Mar 04 2023 at a $196.60 average nightly rate. Summary of Verified Reviews
Property Description
A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Distances are displayed to the nearest 0.1 mile and kilometer.
Michigan Avenue - 0.5 km / 0.3 mi
Aon Center - 0.5 km / 0.3 mi
Maggie Daley Park - 0.5 km / 0.3 mi
Michigan Avenue Bridge - 0.6 km / 0.4 mi
Millennium Park - 0.6 km / 0.4 mi
Chicago Riverwalk - 0.6 km / 0.4 mi
Chicago Theatre - 0.8 km / 0.5 mi
Tribune Tower - 0.8 km / 0.5 mi
State Street - 0.8 km / 0.5 mi
Grant Park - 0.9 km / 0.5 mi
Cloud Gate - 0.9 km / 0.5 mi
Chicago Cultural Center - 0.9 km / 0.6 mi
Lake Michigan - 0.9 km / 0.6 mi
Northwestern Memorial Hospital - 0.9 km / 0.6 mi
Marina City - 1 km / 0.6 mi
The nearest airports are:
Chicago Midway Airport (MDW) - 20.9 km / 13 mi
Chicago O'Hare Intl. Airport (ORD) - 32.4 km / 20.1 mi
Chicago, IL (PWK-Chicago Executive) - 44.9 km / 27.9 mi
The preferred airport for Swissotel - Chicago is Chicago O'Hare Intl. Airport (ORD).
Featured amenities include a business center, express check-in, and express check-out.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Amenities / Features
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum age of oldest guest: 21
- Dry cleaning/laundry service
- Gift shops or newsstand
- Comprehensive recycling policy
- Vegetarian breakfast available
- Grey water recycling system
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Reusable cups only
- Reusable tableware only
- Biodegradable/compostable straws
- Sailing nearby
- No single-use plastic water bottles
- Number of bars/lounges - 2
- Braille or raised signage
- Assistive listening devices available
- Wheelchair accessible parking
- Bicycle rentals nearby
- Tours/ticket assistance
- Fireplace in lobby
- Comprehensive food waste policy
- Energy-saving switches
- Vegetable garden
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- Vegan menu options available
- No accessible shuttle
- Vegetarian menu options available
- Multilingual staff
- Water dispenser
- Conference center
- Breakfast available (surcharge)
- Number of coffee shops/cafes - 1
- Laundry facilities
- Elevator
- Fitness facilities
- Year Built - 1988
- Total number of rooms - 661
- Number of floors - 43
- Professional property host/manager
- LGBTQ friendly
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Sustainability/community reinvestment (10% revenue or more)
- Bicycle rentals on site
- Guest education on local ecosystems and culture
- Organic food
- Showcase for local artists
- Wheelchair accessible (may have limitations)
- Locally-owned & organized tours & activities
- Express check-in
- Change of bed sheets (on request)
- Windsurfing nearby
- Television in common areas
- Change of towels (on request)
- Garden
- Free newspapers in lobby
- Wedding services
- 24-hour fitness facilities
- Luggage storage
- Grocery/convenience store
- Express check-out
- Billiards or pool table
- Porter/bellhop
- Business center
- 24-hour front desk
- Number of restaurants - 1
- Housekeeping on request
- Spa services on site
- Golfing nearby
- Smoke-free property
- Safe-deposit box at front desk
- Hiking/biking trails nearby
- Kayaking nearby
- Conference space
- Valet parking (surcharge)
- Computer station
- Wheelchair accessible path of travel
- ATM/banking
- Concierge services
Airport & Shuttle Information
Midway Airport, 12 miles. Taxi $25O''Hare Airport, 18 miles. Taxi $35
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 1
Pet max weight (per pet) in lb is 25
Pet max weight (per pet) in kg is 11
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Misc Fees / Policies
- Fee for cooked-to-order breakfast: approximately USD 5–22 per person
- Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
- Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
- Valet parking fee: USD 84.00 per night
- Pet deposit: USD 250.00 per stay
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Resort fee: USD 25.00 per accommodation, per night
- Additional inclusions
- Fitness center access
- Health club access
- Phone calls
We have included all charges provided to us by the property.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 48 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Food service has been amended for enhanced safety
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
About Swissotel
- 30+ years of luxury and personalized service with over 40 locations in 17 countries
- Swissotel Circle is a free loyalty program with personalized room services, welcome amenities, discounts on spa and sport services, and early check-in/check-out
- Property amenities include bar/lounge specialty cocktails, business-friendly center with internet access, and restaurant service
The Swissotel highlights above are subject to change without notice.
