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Sheraton Grand Chicago Riverwalk
301 E North Water St, Chicago, IL 60611 US
near Exit 51b on I-94 (~1.4mi)
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Reservations: +1-800-219-2797
4.0 Star Property Near Michigan Avenue
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Select My Room
Very Good
4.0/5
Based on 5667 guest reviews
- Swimming pool
- Free WiFi
- Number of indoor pools - 1
- Breakfast available (surcharge)
- Fitness facilities
- Stair-free path to entrance
- 24-hour fitness facilities
- Smoke-free property
- Pool sun loungers
Select Your Room:
04/18/2024 - 04/19/2024
Searching all hotel inventory networks
1 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Our Hotel Planner Expert Reviews of Sheraton Grand Chicago
Our expert hotel planners periodically visit and review the hotels we represent in person.
"First Class"
Overall Score5.0/ 5
This hotel has it all. I highly recommend this property. A great location, and also the closest hotel to Navy Pier your group will have everything you are looking for. With over 1,000 guest rooms and 120,000 sq. ft. of meeting space they can take care of a small wedding block up to a 500 person meeting. The lobby is welcoming and spacious with floor to ceiling windows and views of the city and river. Mon-Tue-Wed they partner with Wine Spectator and offer wine sampling for $5. Guest rooms are currently going through a renovation with over half complete. Indoor pool and HUGE fitness center overlooking river. Link is a coffee/internet center with complimentary access to the internet. Print your boarding passes and stay in touch with your family while away. All meeting space is above group with natural light. Including an outdoor reception area with a dock for Architecture Cruise departures. I am sure you will enjoy this hotel!
Jennifer E, a local HotelPlanner Chicago expert from 
07-Sep-2013 Verified Review 
Verified Reviews of Sheraton Grand Chicago Riverwalk
Below are the verified reviews from guests that we have booked recently: "Relaxing, comfy, clean hotel & excellent room service!"
Overall Score4.0/ 5
I had a great stay! Hotel was relaxing, comfortable, clean and the room service was excellent!
Paulette R. (Individual traveler, booked 1 room), from
04-Nov-2023 Verified Review, stayed from Thu Nov 02 to Sun Nov 05 2023 at a $229.66 average nightly rate. "Friendly, helpful, very clean. Great place to stay."
Overall Score5.0/ 5
Everything has been great this time. Very comfortable bed and great service.
Jeff F. (Individual traveler, booked 1 room), from
06-May-2023 Verified Review, stayed from Thu May 04 to Sun May 07 2023 at a $369.99 average nightly rate. "Very Good Service"
Overall Score5.0/ 5
All services were excellant!
Michael B. (Individual traveler, booked 1 room), from
14-Mar-2023 Verified Review, stayed from Fri Mar 10 to Sun Mar 12 2023 at a $298.49 average nightly rate. "Wonderful Hotel!"
Overall Score5.0/ 5
Wonderful hotel! Great stay!
Brad W. (Individual traveler, booked 1 room), from
23-Feb-2023 Verified Review, stayed from Sun Feb 19 to Mon Feb 20 2023 at a $209.00 average nightly rate. Summary of Verified Reviews
Property Description
With a stay at Sheraton Grand Chicago Riverwalk, you'll be centrally located in Chicago, a 6-minute walk from Michigan Avenue and 11 minutes by foot from Millennium Park. This upscale hotel is 0.7 mi (1.2 km) from Art Institute of Chicago and 0.8 mi (1.3 km) from John Hancock Center.
Enjoy American cuisine at Shulas Steak House, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Stay in one of 1218 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Michigan Avenue - 0.5 km / 0.3 mi
Tribune Tower - 0.6 km / 0.4 mi
Michigan Avenue Bridge - 0.7 km / 0.4 mi
Chicago Riverwalk - 0.7 km / 0.4 mi
Northwestern Memorial Hospital - 0.7 km / 0.4 mi
Aon Center - 0.8 km / 0.5 mi
Millennium Park - 0.9 km / 0.5 mi
Maggie Daley Park - 0.9 km / 0.5 mi
State Street - 0.9 km / 0.6 mi
Chicago Theatre - 1 km / 0.6 mi
Lincoln Park - 1 km / 0.6 mi
Marina City - 1 km / 0.6 mi
Bally's Casino Chicago - 1 km / 0.6 mi
Cloud Gate - 1.1 km / 0.7 mi
Ann and Robert H. Lurie Children's Hospital - 1.1 km / 0.7 mi
The nearest airports are:
Chicago Midway Airport (MDW) - 21 km / 13 mi
Chicago O'Hare Intl. Airport (ORD) - 30 km / 18.7 mi
Chicago, IL (PWK-Chicago Executive) - 42.4 km / 26.4 mi
The preferred airport for Sheraton Grand Chicago Riverwalk is Chicago O'Hare Intl. Airport (ORD).
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 125000 square feet (11613 square meters) of space consisting of conference space and 43 meeting rooms. Self parking (subject to charges) is available onsite.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities / Features
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum age of oldest guest: 21
- Dry cleaning/laundry service
- Gift shops or newsstand
- Number of meeting rooms - 43
- Conference space size (meters) - 11613
- Shared microwave
- Swimming pool
- Free WiFi
- Number of bars/lounges - 2
- Number of indoor pools - 1
- Assistive listening devices available
- Wheelchair accessible parking
- Tours/ticket assistance
- Recycling
- Wheelchair-accessible lounge
- No accessible shuttle
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Multilingual staff
- Breakfast available (surcharge)
- Wheelchair-accessible meeting spaces/business center
- Number of coffee shops/cafes - 1
- Elevator
- Fitness facilities
- Wheelchair accessible (may have limitations)
- Banquet hall
- Ballroom
- Wheelchair-accessible concierge desk
- Vending machine
- Total number of rooms - 1218
- Number of floors - 34
- Professional property host/manager
- LGBTQ friendly
- Parking height restrictions apply
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible public washroom
- Well-lit path to entrance
- Stair-free path to entrance
- Wedding services
- 24-hour fitness facilities
- Luggage storage
- Grocery/convenience store
- Express check-out
- Porter/bellhop
- Business center
- 24-hour front desk
- Number of restaurants - 3
- Golfing nearby
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Self parking (surcharge)
- Conference space
- Terrace
- Computer station
- Pool sun loungers
- Wheelchair accessible path of travel
- ATM/banking
- Conference space size (feet) - 125000
- Concierge services
Airport & Shuttle Information
25 minutes to Midway Airport35 minutes to O'Hare Airport
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
$32 breakfast vouchers inclusive of tax and service
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 1
Pet max weight (per pet) in lb is 75
Pet max weight (per pet) in kg is 34
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Less than 50 lbs. allowed
Misc Fees / Policies
- Fee for continental breakfast: approximately USD 32 per person
- Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
- Self parking fee: USD 68 per day (in/out privileges)
- Pet fee: USD 0 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Destination fee: USD 25 per accommodation, per night
We have included all charges provided to us by the property.
- Pool access available from 7:00 AM to 10:00 PM.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Staff temperature checks are conducted regularly
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
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